Data Protection

Batvasa Privacy Policy
Your Data, Our Responsibility

Your personal data is completely safe at batvasa. In this Privacy Policy, we clearly outline what data is collected, why it is collected, and how it is kept secure. Transparency is our foundation.

Last Updated: January 2026

Our Commitment

  • Your data is never sold to third parties
  • All data is secured with SSL encryption
  • You have the right to have your data deleted
  • Fully transparent and compliant with international standards
Pillars of Data Protection

Why batvasa Privacy Policy Different?

We don't just write policies — we live by them at every step

SSL Encryption

All data transfers at batvasa are secured with 256-bit SSL encryption. No third party can read or steal your personal or financial information.

Data Is Never Sold

Batvasa never sells your personal data to advertisers or third parties. Your data is used solely to improve our services.

Your Control

At batvasa, you can view, correct, or request deletion of your data at any time. Your data belongs to you.

Secure Servers

Your data is stored on secure servers that meet international standards. Regular security audits are conducted to ensure there are no vulnerabilities.

GDPR Compliant

Batvasa complies with international data protection laws and ensures every user's rights are upheld in accordance with GDPR guidelines.

Spam-free communication

Batvasa does not send marketing messages without your consent. You can turn off notifications at any time.

1

Introduction & Policy Overview

Welcome to batvasa. This Privacy Policy explains what personal data is collected when you use the batvasa platform, how that data is used and protected, and what rights you have.

Batvasa believes privacy is a fundamental right. That is why protecting every user's data has been our top priority from day one. By using our platform, you agree to this Privacy Policy.

This policy applies to the batvasa website, mobile app, and all related services. We reserve the right to update this policy at any time. Any changes will be communicated on the platform.

This Privacy Policy is published in English and written with Bangladeshi players in mind. In the event of any conflict with a translation in another language, the English version shall prevail.

2

What Types of Data Are Collected

Batvasa collects only the data that is necessary. We do not ask for irrelevant or excessive information. Below is a list of what we collect:

Data Type Example Time of Collection
Identity Information Name, date of birth, national ID During registration
Contact Information Email address, mobile number During registration
Financial Information Payment methods, transaction history During deposit/withdrawal
Technical Information IP address, browser, and device information While using the platform
Gaming Data Game history, bets, wins and losses During Gameplay
Communication Data Support chat messages Support usage time

Batvasa never directly collects or stores your password in plain text. Passwords are always stored as encrypted hashes.

3

Why Your Information Is Collected

Batvasa collects data only with a clear reason behind it. Every piece of information we gather serves a specific purpose:

  • Account Management: Identity information is required for registration, login, and account verification.
  • Payment Processing: Financial information is collected to process deposits and withdrawals securely.
  • Security Assurance: To prevent fraud, money laundering, and underage access.
  • Legal Obligations: To comply with international gaming licenses and KYC regulations.
  • Service Improvement: Usage patterns are analyzed to improve your gaming experience.
  • Customer Support: Contact details are required to resolve issues and provide support.
  • Responsible Gaming: To identify signs of problem gambling and provide timely support.
4

How Your Information Is Used

Batvasa uses your data solely for the purposes stated above. We never profile your data to sell to third parties.

Your gaming data may be used to personalize your experience — such as showing your preferred games or promotions. This is always done for your benefit.

batvasa never shares your personal data with third parties for advertising purposes. This is a strict policy we uphold without exception.

Your IP address and device information are automatically logged for security purposes. This helps detect and prevent fraud. This log data is not used to personally identify you.

5

Data Sharing Policy

Batvasa never sells your data to third parties for any purpose. However, data may be shared in the following limited circumstances:

  • Payment Processors: Minimal necessary information is shared to process transactions via bKash, Nagad, or Rocket.
  • KYC Partner: Your information may be shared with trusted verification agencies for identity verification purposes.
  • Legal Authorities: We may be required to share data with government authorities in response to legal orders or investigations.
  • Security Specialists: With security partners in the investigation of cyberattacks or fraud.

All third parties with whom data is shared are bound by strict confidentiality agreements and may only use the data for the specified purpose.

batvasa never sells or transfers your data to ad networks, data brokers, or marketing companies.

6

Cookie Policy

The batvasa website and app use cookies. Cookies are small text files stored in your browser that help enhance your experience.

  • Essential Cookies: These are essential for maintaining your login session and ensuring security.
  • Functional Cookies: Used to remember your preferences, such as language or theme.
  • Analytics Cookies: Used to understand platform usage and improve our services.

You can disable cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

7

Data Retention Period

Batvasa retains your data only for as long as necessary. Data is kept while your account is active. Even after account closure, certain information may be retained for a set period to meet legal obligations.

  • Account information: up to 5 years after closure
  • Financial transaction records: up to 7 years as required by law
  • Support chat history: up to 2 years
  • Security logs: retained for up to 1 year

Once the retention period expires, data is permanently deleted or securely anonymized.

8

Your Rights & Controls

Under batvasa's Privacy Policy, you have several important rights that you can exercise at any time:

Right to Access Your Data

You can request to know what data batvasa holds about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you can request the permanent deletion of your data.

Restriction of Processing

You can request that your data be used only for specific purposes.

Data Portability

You can request a copy of your data in a structured, readable format.

Right to Object

You can object to the processing of your data in certain circumstances.

To exercise these rights, email us at [email protected]. We will respond within 30 days.

9

Security Measures

Batvasa uses industry-standard security technologies to keep your data safe. Our security framework is multi-layered and continuously updated.

  • 256-bit SSL/TLS encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: Blocks unauthorized access.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Restricted staff access: Only authorized personnel can access your data.
  • Data Backup: Regular backups are stored in a secure location.

That said, no one can guarantee 100% security on the internet. In the event of a security incident, we will promptly notify affected users and take all necessary steps.

Never share your account password with anyone. batvasa will never ask for your password.

10

Contact & Complaints

For any questions, concerns, or complaints regarding our privacy policy, please contact batvasa's Data Protection Team.

  • Email: [email protected]
  • Live Chat: available 24/7 via the website or app
  • Response time: typically within 72 hours

Upon receiving a request to exercise data protection rights, we will respond within 30 business days. For complex requests, additional time may be required, and you will be notified in advance.

Our support team is available 24/7, 7 days a week. Feel free to reach out anytime.

Simple Process

Data Protection Exercising Your Rights How to Do It

Submit any data-related request in just three simple steps

1
Submit a Request

Submit your request via email at [email protected] or through Live Chat. Please clearly state the nature of your request.

2
Identity Verification

Your identity will be verified for security purposes, ensuring no one else can access your information.

3
Process Complete

Your request will be processed and the outcome communicated within 30 business days.

Get Started Now

Play safe, Enjoy with peace of mind!

Your privacy is fully protected at batvasa. Register now and enjoy gaming in a secure environment.

SSL Secured
Data Is Never Sold
24/7 Bangla Support
GDPR Compliant
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